Standard Delivery (2-3 days). Express Delivery (1 Working Day). Express Delivery By 1pm (Next Working Day).
DHL Express delivery arrives within 1-2 days Worldwide. For more details on delivery for remote areas please see our Delivery Times page.
Deliveries to Europe usually arrive within 5 business days. America, Australia, Asia, the Middle East & Africa usually arrive within 7-14 business days.
We offer exchanges within 30 days of purchase. Please complete the exchange form on the customer care page and post this back with the parcel via a trackable service.
Looking to achieve the best result from your wig? Then we highly recommend a wig cap.
Our wig caps come in different colours to match your hair colour and can be used to:
1) Keep your real hair tight to your head to avoid bumps in the wig or your hair escaping from under the wig
2) Make wearing a wig more comfortable if you suffer from hair loss
3) For hygiene and to prevent odours transferring to the wig
How to use a wig cap:
1) Use hair clips to secure your hair to your head as flat as possible, or a create a small bun
2) Place wig cap over hair and tuck all hair under the wig
3) Place wig over the top of the wig cap
For video tutorials and questions on wigs and wig caps please see our Synthetic wig FAQs