Privacy Policy Privacy Policy

Here at Castaway Beauty we treat our customers privacy with the utmost importance, and 100% committed to protecting it so that you can shop with ease and have not a worry.

This privacy notice is applicable when you order from us, contact us by email or telephone, browse our website, complete any surveys or online accounts, subscribe to marketing promotions, or write to us.

 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

 

1: WHAT SORT OF DATA WE COLLECT

We may collect the following information;

- Name, Date of Birth, Gender

- Contact details, including billing and delivery addresses, telephone numbers, and email addresses.

- Online browsing activities including details of your visits to our website pages, items left in your shopping cart, personal details which help us recommend products of interests and information gathered by the use of cookies in your web browser.

- Purchases made by you and how you paid for them.

- Your location.

- Your communications and correspondence with us.

 

2: WHY DO WE USE YOUR DATA

- To process orders you have made on our website, information for the delivery courier.

- In order to respond to queries / refund requests / complaints. 

- Verify customers identity to prevent fraud and crime.

- To update you on your order.

- To administer any prize draws or competitions entered

 

3: WHAT YOU CAN TO HELP PROTECT DATA

- Be aware that we will never ask you to confirm any bank details or details regarding the logins for your account.

- Ensure that all passwords are secure and private

- If unsure of any transactions or orders made, please drop us an email immediately at support@castawaybeauty.com

 

4: YOUR RIGHTS

- The correction of your personal data, when it is incorrect, incomplete, or out of date.

- Request that we stop using your personal date for direct marketing.

- Right to withdraw consent at any given time for any personal data used.

 

Please do get in touch with us anytime that you have any questions relating to this. You may contact us by email at support@castawaybeauty.com or write to our address which is as follows;

Castaway Beauty

Unit 10

Compass West Industrial Park

Spindus Road, Speke

Liverpool

L24 1YA

 

 

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